**Sunshine’s Handy Helpers Privacy Policy**
**1. Introduction**
This Privacy Policy (“Policy”) explains how Sunshine’s Handy Helpers (“we,” “our,” “us”) collects, uses, retains, discloses, and deletes your Personal Information on our platform (“Platform”). It also outlines your legal rights regarding your information. By using the Platform, you acknowledge that you have read and understood this Policy and agree to its terms and any applicable Terms of Service (collectively referred to as the “Agreement”). If you are a California resident or subject to European data protection laws, please review the relevant sections below for additional disclosures. If you have questions or wish to exercise your rights, refer to the “Contact Us” section below.
**2. General Terms**
In this Policy:
– Sunshine’s Handy Helpers may be referred to as “we,” “our,” or “us.”
– Users of the Platform, including service providers and clients, may be referred to as “you,” “your,” or “User.”
– Our website and mobile applications are collectively referred to as the “Platform.”
This Policy is part of our Terms of Service. Please read both documents carefully, as they govern your use of the Platform.
**3. Information Collection**
**Information You Provide**: We collect personally identifiable information (“Personal Information”) that you provide directly to us. This includes:
– **Contact Information**: Name, postal address, phone number, and email address.
– **Billing Data**: Payment instrument details (e.g., credit/debit card number), expiration date, and security code.
– **Identity Information**: For service providers, we may collect your date of birth, address, and, if required, conduct background checks as permitted by law.
– **Financial Information**: Bank account details, tax identification numbers, and other relevant payment details.
– **Promotional Information**: Information provided during optional activities, such as contests or surveys.
– **Employment Information**: If applying for a position with us, we may collect resumes, references, and other relevant details.
– **Content Information**: Messages or inquiries sent through our Platform or via email.
**4. Automatically Collected Information**
We may collect certain data automatically when you interact with our Platform, such as:
– **Service Use Data**: Information about features you use, pages visited, and actions taken.
– **Device Data**: Information about your device (e.g., browser type, operating system, IP address).
– **Location Data**: Approximate or precise location data, with your consent.
– **Cookies and Similar Technologies**: Details about cookies and other tracking tools are described in our Cookie Policy.
**5. Use of Information**
We use your information for purposes such as:
– Operating and providing the Platform, including connecting users and processing payments.
– Conducting identity and background checks for service providers, where applicable.
– Improving the Platform and conducting internal market research.
– Sending transactional communications.
– Providing customer support and resolving disputes.
– Enforcing our Terms of Service.
**Note**: We do not sell your personal information to third parties.
**6. Sharing of Information**
We share information only as necessary to operate the Platform, including:
– **Service Providers**: To process payments, perform identity checks, and provide customer support.
– **Legal Obligations**: To comply with laws, court orders, or regulatory requirements.
– **Business Transfers**: In connection with mergers, acquisitions, or other business transactions.
We do not partner with other platforms or share information for marketing purposes.
**7. Your Rights and Choices**
You may:
– Access, update, or correct your information via your account settings.
– Deactivate your account by contacting us.
– Manage cookie preferences as described in our Cookie Policy.
**8. Data Retention**
We retain Personal Information as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes. Aggregated or anonymized data may be retained indefinitely.
**9. Security Measures**
We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
**10. Changes to This Policy**
We may update this Policy periodically. Material changes will be communicated through the Platform or other means. Please review this Policy regularly for updates.
**11. Children’s Privacy**
Our Platform is not intended for children under the age of 13 (or higher in certain jurisdictions). We do not knowingly collect information from minors. If we become aware of such collection, we will delete the data promptly.
**12. Email Communications**
By signing up for Sunshine’s Handy Helpers, you agree to receive email communications from us, including:
- Transactional Emails: These include service confirmations, payment receipts, dispute updates, and other messages necessary for the platform’s operation.
- Administrative Emails: We may notify you of changes to our terms, security updates, and important service-related announcements.
- Marketing Emails (if applicable): If you opt-in, we may send promotional content from time to time. You can opt-out anytime by using the “unsubscribe” link in our emails.
If you wish to stop receiving emails essential to platform use, you must deactivate your account.
**13. Contact Us**
If you have questions about this Policy or wish to exercise your rights, please contact us at:
**Email**: support@sunshineshandyhelpers.com
This Policy is effective as of Jan 01, 2025.